Frequently Asked Questions

Find answers to common questions about our workspaces, services, and membership options. If you don’t see what you’re looking for, our team is here to help.
Do you offer virtual tours?

Our team would be happy to arrange a personalized virtual tour, if visiting in person is not possible for your schedule. Get in touch with us today to schedule your virtual tour. For added convenience, interactive 3D virtual tours are also available to explore on each location’s dedicated webpage.

Our Community Teams are on-site during regular business hours, from 8:30 AM to 5:30 PM. For Private Offices and HQ by iQ Members with access cards or fobs, our locations are accessible 24/7—giving you the flexibility to work on your own schedule.
After 5:30 PM, Members will need their assigned access card or fob to enter the space via the elevator or main entrance.

For more details, we invite you to review our Rules and Regulations in addition to the information on this page.

Our Members enjoy nationwide access to any of our locations across Canada, up to four times per month. Each visit must be pre-arranged with your home location’s Community Team at least one business day in advance. This benefit is not available to Virtual Memberships.

If you’re looking to work abroad, explore LExC — a unique network of coworking spaces around the world. From New York to London to Sydney, your iQ Offices Membership opens the door to flexible, professional spaces wherever your work takes you.

Yes, Members are welcome to bring guests into the space. Please refer to the Rules and Regulations to learn more about the process.

What is a Private Office?

We offer a wide range of Private Offices designed to support businesses of all sizes—from solo entrepreneurs and small start-ups to growing teams and larger organizations. With flexible lease terms, it’s easy to scale your space as your business evolves. For pricing details, please contact our team directly.

HQ by iQ offers fully customizable environments that reflect your company culture, boost productivity, and provide the privacy you need. Whether you’re looking for an entire floor or a dedicated section, our flexible workspaces evolve with your business. Designed for teams of 40 or more, HQ by iQ delivers tailor-made spaces that bring your brand to life.

Each Private Office or HQ by iQ includes the same number of Memberships as the suite’s capacity. Each Membership includes:

  • One sit/stand desk, one ergonomic chair, and one lockable pedestal
  • One access card or fob assigned to a unique user
  • Individual secure VLAN credentials for each user
  • 24/7 suite access
  • Access to shared amenities on-site

A Virtual Office gives you the benefits of a professional business presence without the need for a physical workspace. It’s an ideal solution for remote teams, freelancers, or anyone looking to establish their brand with a credible address and flexible support.

Whether you’re working remotely or just need a polished front for your business, our Virtual Office Membership gives you the tools to stay connected and look professional—without the need for a physical workspace.

Every Virtual Office Membership includes:

  • A professional business address to strengthen your brand image
  • Mail handling and secure storage
  • Mail reception for one named recipient
  • Same-day notifications when mail arrives
  • Exclusive discounts on meeting room bookings
If you’d like to add any additional services to your base Membership, explore our add-ons on the Virtual Offices webpage and add them to your purchase.
You’re welcome to purchase as many Virtual Office Memberships as you need—there’s no limit. To ensure a smooth checkout experience, please note that each Virtual Office requires a separate transaction.
While we’re happy to receive and store your mail, we do not offer mail forwarding services. Be sure to choose a location where in-person mail pick-up is convenient for you.

Purchasing a Virtual Office is simple. Just visit the Virtual Office webpage, choose your preferred location, and complete the checkout process. Each Virtual Office Membership must be purchased in a separate transaction.

What is a Private Office?

We offer a wide range of Private Offices designed to support businesses of all sizes—from solo entrepreneurs and small start-ups to growing teams and larger organizations. With flexible lease terms, it’s easy to scale your space as your business evolves. For pricing details, please contact our team directly.

HQ by iQ offers fully customizable environments that reflect your company culture, boost productivity, and provide the privacy you need. Whether you’re looking for an entire floor or a dedicated section, our flexible workspaces evolve with your business. Designed for teams of 40 or more, HQ by iQ delivers tailor-made spaces that bring your brand to life.

Each Private Office or HQ by iQ includes the same number of Memberships as the suite’s capacity. Each Membership includes:

  • One sit/stand desk, one ergonomic chair, and one lockable pedestal
  • One access card or fob assigned to a unique user
  • Individual secure VLAN credentials for each user
  • 24/7 suite access
  • Access to shared amenities on-site

Our Dedicated Desks offer the perfect balance between independence and community. Enjoy the buzz of a shared workspace while having the comfort and consistency of your own personal, reserved desk. Dedicated Desks are currently available at our 140 Yonge Street and 545 King Street West locations in Toronto.

Each Dedicated Desk Membership includes:
  • One sit/stand desk, one ergonomic chair, and one lockable pedestal
  • One access card or fob assigned to a unique user
  • Individual secure VLAN credentials for each user
  • 24/7 suite access
  • Access to shared amenities on-site

A Virtual Office gives you the benefits of a professional business presence without the need for a physical workspace. It’s an ideal solution for remote teams, freelancers, or anyone looking to establish their brand with a credible address and flexible support.

Whether you’re working remotely or just need a polished front for your business, our Virtual Office Membership gives you the tools to stay connected and look professional—without the need for a physical workspace.

Every Virtual Office Membership includes:

  • A professional business address to strengthen your brand image
  • Mail handling and secure storage
  • Mail reception for up to two named recipients
  • Same-day notifications when mail arrives
  • Exclusive discounts on meeting room bookings
If you’d like to add any additional services to your base Membership, explore our add-ons on the Virtual Offices webpage and add them to your purchase.
You’re welcome to purchase as many Virtual Office Memberships as you need—there’s no limit. To ensure a smooth checkout experience, please note that each Virtual Office requires a separate transaction.
While we’re happy to receive and store your mail, we do not offer mail forwarding services. Be sure to choose a location where in-person mail pick-up is convenient for you.

Purchasing a Virtual Office is simple. Just visit the Virtual Office webpage, choose your preferred location, and complete the checkout process. Each Virtual Office Membership must be purchased in a separate transaction.

What is a Meeting Room?

Our Meeting Rooms provide a refined and fully equipped environment for conducting business. Designed to support everything from client presentations to team strategy sessions, our Meeting Rooms offer the privacy, comfort, and functionality required for productive, uninterrupted meetings.

Whether you’re hosting a quick team huddle or an important client presentation, our Meeting Rooms are fully equipped to keep things running smoothly.
The majority of our Meeting rooms include:
  • Video conferencing-enabled technology
  • Privacy film for added discretion
  • High-speed Wi-Fi
  • Complimentary water
  • Pens and notepads
  • Whiteboard for brainstorming and collaboration

If you’re a current Member, please book your meeting room through the Member Portal to receive a 30% discount on all bookings.

If you’re not a Member, please visit the Meeting Room webpage to make a booking.

For multi-day bookings, please get in touch with us directly. Our team will be happy to assist and ensure everything is set up to meet your needs.

Our Event Venues are dedicated spaces designed to host gatherings such as networking events, workshops, product launches, or private receptions. From rooftop terraces to beautiful lounges, our Event Venues offer a flexible, modern setting equipped to accommodate both professional and social events, with support available to help bring your vision to life.

Our Event Venues come equipped with everything you need to host a seamless experience. From reliable Wi-Fi to an on-site coordinator and access to essential amenities, we provide the support and setting to help your event run smoothly—whatever the occasion.

We’d be happy to help you book one of our unique spaces. To explore our venues, visit our Event Venues webpage and reach out to us to get started.

iQ Offices Members also enjoy an exclusive 15% discount on all Event Venue bookings.

A Sprint Space is a flexible, turnkey solution designed for short-term projects, team off-sites, and other focused get-togethers. Whether you need a private office, meeting room, or event venue, our concierge service will match you with the right space—giving your team the focus and agility to move quickly, without the long-term commitment.

Sprint Spaces are designed to support focused work and seamless team collaboration, all with the comforts and service of a premium workspace. With every Sprint Space booking, you can expect:
  • Dedicated concierge support
  • Secure luggage storage
  • Access to lounges and common areas
  • Private phone booths
  • Fully stocked kitchens
  • High-speed Wi-Fi throughout the space
  • Video conferencing-enabled technology
  • Customizable seating arrangements to fit your team’s needs

Booking a Sprint Space is simple. Just reach out to us, and our team will confirm availability, learn more about your needs, and help plan the ideal setup for your team.

A Day Office gives you one-day access to the best available shared workspace—perfect for when you need a professional environment without a long-term commitment. It’s ideal for remote workers, business travellers, or anyone looking for a quiet, well-equipped space to get things done.

A Day Office gives you access to everything you need for a productive and comfortable workday, including:

  • Spacious lounges and break-out areas
  • Secure high-speed Wi-Fi
  • On-site support from our dedicated team
  • Unlimited snacks and beverages to keep you fueled

To book your Day Office, just get in touch and let us know which location you’re interested in. Our team will follow up by email with your booking details and next steps. You’ll then complete and return a payment form to confirm your reservation. Once that’s done, we’ll send everything you need for a smooth and productive day.